Experience + Study = Credible Authority

Experience is not a guarantee of expertise.

Interviewers tend to associate a knowledgeable candidate having loads of experience with competency. In reality, there are many factors involved in learning from past experience, and the one having less experience are not incompe...

Authority bias leads us to overvalue the opinions of authority figures:

• Titles and uniforms trigger automatic deference
• Hierarchy outweighs actual expertise in decision-making
• Critical thinking shuts down

How to create credibility when you don't have a true authority, such as experts, tradition, etc.

• Use an anti-authority. A dying smoker can make the point that smoking is bad for you. 
• Use concrete details. A person's knowledge of details is oft...