Curated from: Big Think
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Self-Awareness – Understanding your feelings, how they influence thoughts, actions, and impulses. Those low in self-awareness struggle to develop further EI capabilities.
Self-Management – Regulating emotions in stressful or triggering situations to maintain focus and composure.
Social Awareness – Practicing empathy—not just recognizing others' emotions, but genuinely caring.ytscribe.com
Relationship Management – Navigating conflict skillfully, listening actively, communicating clearly, and building trustful rapport.
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Emotional literacy & self-regulation
Highly emotionally intelligent people can discern fine nuances in emotions and prevent them from derailing performance.
Deep listening and empathy
They listen fully—without interrupting—interpreting both content and feeling.
Adaptive habit change
Employing neuroplasticity, they intentionally practice new modes of behavior until they're seamless (e.g., changing how work habits feel).
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Emotionally impactful leadership
Positive leaders uplift others; negative leaders spread stress and diminish performance.
Purpose-driven emotional engagement
As in the bus driver example—bringing warmth and connection to even mundane roles.
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Talent & leadership
Once technical skill (IQ) plateaus, EI becomes the differentiator for team performance—everything from mood contagion to staff retention stems from leaders' emotional states.
Lifelong learning
Unlike IQ, EI is malleable. You can enhance it at any age through practice and awareness.
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Daniel Goleman popularized emotional intelligence in his 1995 bestseller Emotional Intelligence. His work bridges psychology and neuroscientific insights, supported by research like Yale’s emotion-contagion studies.
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Self-assess your emotional strengths and gaps.
Pick one trait, such as listening without interruption, and practice it this week.
Observe impacts
Track mood changes in yourself and others—do interactions flow better? Feel more trusting?
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CURATOR'S NOTE
This insightful video features psychologist Daniel Goleman, a pioneer in emotional intelligence (EI), outlining 12 key traits that define emotionally intelligent individuals.
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